Terms of Service

Effective Date: December 3, 2024 | Last Updated: December 3, 2024

Agreement Summary:

Table of Contents

1. Acceptance of Terms

By accessing, downloading, or using the LinguaFlow application, website, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations.

If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and LinguaFlow ("Company," "we," "our," or "us"). We may update these Terms from time to time as described in Section 21.

2. Eligibility and Age Requirements

2.1 Minimum Age

Age Requirement: You must be at least 13 years old to create an account and use LinguaFlow.

2.2 Parental Consent

If you are between 13 and 17 years of age:

2.3 Payment Age Requirement

You must be at least 18 years old (or the age of majority in your jurisdiction) to:

Minors may only make purchases with explicit parental or guardian authorization.

2.4 Additional Restrictions

You may not use the Service if:

3. Account Registration

3.1 Account Creation

To access most features of the Service, you must create an account. You may register using:

3.2 Accurate Information

You agree to:

3.3 Account Security

You are responsible for:

We are not liable for any loss or damage arising from unauthorized access to your account.

3.4 One Account Per Person

Each person may maintain only one active account. Creating multiple accounts may result in termination of all accounts.

4. Description of Service

4.1 What We Provide

LinguaFlow is an AI-powered language learning platform that provides:

4.2 Service Availability

We strive to keep the Service available 24/7, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

4.3 Service Modifications

We reserve the right to modify, update, or discontinue any aspect of the Service at any time. For material changes affecting paying subscribers, we will provide reasonable notice.

5. Subscriptions and Payments

5.1 Free Tier

LinguaFlow offers a free tier with the following limitations:

Feature Free Tier Premium
Daily lessons Limited (5/day) Unlimited
Hearts system 5 hearts (refill over time) Unlimited
Languages 1 language All languages
Pronunciation feedback Basic Advanced AI
Live Tutor sessions Limited Unlimited
Offline mode No Yes
Advertisements Yes No

5.2 Premium Subscription Plans

Plan Price Billing
Monthly $9.99 USD Billed monthly
Annual $59.99 USD ($5/month) Billed annually (save 50%)

Prices are shown in USD and may vary by region. Local pricing will be displayed at checkout.

5.3 Payment Processing

All payments are processed through:

We do not directly collect or store your payment information. All transactions are subject to the respective platform's terms and conditions.

5.4 Automatic Renewal

Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.

5.5 How to Cancel

To cancel your subscription:

Cancellation takes effect at the end of the current billing period. You retain access to premium features until that date.

5.6 Refunds

Refunds are handled according to Apple App Store and Google Play Store policies:

We do not provide direct refunds. All refund requests must go through the respective app store.

5.7 Price Changes

We may change subscription prices at any time. Price changes will:

6. Free Trials and Promotions

6.1 Free Trial Eligibility

We may offer free trial periods for premium features. Eligibility:

6.2 Free Trial Terms

6.3 Promotional Offers

Promotional pricing is subject to specific terms disclosed at the time of the offer. We reserve the right to modify or terminate promotions at any time.

7. Virtual Items and Currency

7.1 Virtual Currency (Gems, XP)

The Service may include virtual currency such as gems or experience points (XP). These items:

7.2 Virtual Items

Virtual items (streak freezes, hearts, power-ups, etc.):

7.3 No Monetary Value

Virtual items and currency have no cash value and cannot be redeemed for cash. Upon account termination, all virtual items are forfeited.

8. User Conduct

8.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms.

8.2 Prohibited Conduct

You agree NOT to:

Illegal Activities

Harmful Behavior

Security Violations

Cheating and Abuse

Commercial Activities

8.3 Consequences of Violations

Violation of these rules may result in:

9. User Content

9.1 Your Content

You retain ownership of content you create while using the Service, including:

9.2 License Grant

By submitting content to the Service, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to:

This license ends when you delete your content or account, except for content that has been shared with others or incorporated into aggregated, anonymized data.

9.3 Content Representations

You represent that your content:

9.4 Content Removal

We reserve the right to remove any content that violates these Terms or that we find objectionable, without prior notice.

10. Intellectual Property

10.1 Our Ownership

The Service and all content provided through it (except User Content) is owned by LinguaFlow or our licensors, including:

10.2 Limited License to Use

We grant you a limited, non-exclusive, non-transferable, revocable license to:

10.3 Restrictions

You may NOT:

10.4 Feedback

If you provide suggestions, ideas, or feedback about the Service, we may use them without obligation to you.

11. AI-Generated Content

11.1 Nature of AI Content

The Service uses artificial intelligence (Google Gemini) to generate educational content. You acknowledge that:

11.2 No Guarantees

We do not guarantee that AI-generated content is:

11.3 Your Responsibility

You are responsible for verifying critical information and should not rely solely on AI-generated content for important decisions.

12. Third-Party Services

12.1 Third-Party Integrations

The Service integrates with third-party services including:

12.2 Third-Party Terms

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

12.3 Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the content or practices of external sites.

13. Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key privacy points:

14. Disclaimers

14.1 "As Is" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

14.2 No Guarantee of Results

We do not guarantee any specific learning outcomes. Language proficiency depends on many factors including:

14.3 Service Availability

We do not warrant that:

14.4 AI Disclaimer

AI-generated content is for educational purposes only. We disclaim all liability for errors in AI-generated content.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

15.1 Exclusion of Damages

LINGUAFLOW, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

15.2 Liability Cap

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE GREATER OF:

15.3 Jurisdictional Limitations

Some jurisdictions do not allow limitations on implied warranties or liability. If these laws apply to you, some or all of the above limitations may not apply.

16. Indemnification

You agree to indemnify, defend, and hold harmless LinguaFlow, its officers, directors, employees, contractors, agents, licensors, and partners from and against any claims, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

17. Termination

17.1 Termination by You

You may terminate your account at any time by:

17.2 Termination by Us

We may suspend or terminate your account immediately, without notice, if you:

17.3 Effect of Termination

Upon termination:

18. Disputes and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

18.1 Informal Resolution

Before filing a formal dispute, you agree to contact us at legal@lingua-flow.app and attempt to resolve the dispute informally for at least 30 days.

18.2 Binding Arbitration

If informal resolution fails, any dispute arising from these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

18.3 Arbitration Procedures

18.4 Small Claims Exception

Either party may bring an individual action in small claims court if the dispute qualifies.

18.5 Opt-Out

You may opt out of this arbitration agreement by sending written notice to legal@lingua-flow.app within 30 days of first accepting these Terms. Include your name, email, and statement that you opt out of arbitration.

19. Class Action Waiver

YOU AND LINGUAFLOW AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims.

20. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

For disputes not subject to arbitration, you agree to submit to the personal jurisdiction of the state and federal courts located in Delaware.

21. Modifications to Terms and Service

21.1 Changes to Terms

We may modify these Terms at any time. When we make material changes:

21.2 Changes to Service

We reserve the right to:

21.3 Notice Period

For material changes affecting your subscription, we will provide at least 30 days' notice before your next billing date.

22. General Provisions

22.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LinguaFlow regarding the Service.

22.2 Severability

If any provision of these Terms is found invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.

22.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

22.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

22.5 Force Majeure

We are not liable for any failure or delay due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet failures.

22.6 Headings

Section headings are for convenience only and do not affect interpretation.

22.7 Survival

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, arbitration, and general provisions survive termination.

23. Contact Information

If you have questions about these Terms, please contact us:

Legal Matters

General Support

Privacy Concerns

Website

Thank you for using LinguaFlow! We're committed to helping you achieve your language learning goals. If you have any questions about these Terms, don't hesitate to reach out.